Covid-19 Update 25th June 2020
June 25, 2020

Sexual Health 4 Herefordshire Covid-19 Pandemic Information

Due to the coronavirus outbreak, we have had to make some changes to how we deliver our clinical services at Sexual Health 4 Herefordshire.  

In order to maintain social distancing and keep you safe, we are no longer offering a walk-in service (unless you are under 18 or have concerns about your immediate safety). If you have symptoms, concerns about your sexual health or contraception then please call us on 01432 483693 (option 1 or 2) – Your call will be answered by a trained Healthcare professional who will ask you some key questions about your health and well-being. If you require further support you will be called back by one of our nursing triage team and if appropriate, offered an appointment to attend the service.

The door to the clinic is now on a buzzer and will be answered by a member of the team who will ask you some quick coronavirus symptom questions and explain what to do next. We request that you attempt to wear a face covering when making your way to the clinic.  Please be mindful to attend your appointment on time to enable our team the time to clean and prepare the clinic space for you.

Our priority is to make sure you are seen as quickly as possible by the most appropriate clinician. We will continue to provide booked appointments for people with symptoms, PrEP and contraceptive advice or treatment. A member of the team may call you before your appointment to ask some questions related to your current health status to make your visit as easy as possible.

We have extended our online home testing service. This means that if you have no symptoms or would like a routine sexual health check, you can order a test online here.  If you live in Wales or our neighbouring counties then please check out our online testing page (link) where you can find info on ordering a postal testing kit. Please be aware that the current pressures on Royal Mail postal services have meant that kits may take a few days longer to be processed.

We appreciate your consideration and support in helping us to keep you and our team safe.