“Sexual Health services in Herefordshire are safe and well-led”.

Solutions 4 Health, the sexual health services provider for Herefordshire, is thrilled to announce that it has achieved a remarkable improvement in its rating from the Care Quality Commission (CQC). Following a recent re-inspection, the service has been awarded a ‘Good Overall’ rating, marking a significant step forward from the previous ‘Requires Improvement’ assessment in April 2022.

The CQC, an independent regulator of health and social care services in England, undertook a comprehensive evaluation of Solutions 4 Health’s sexual health service in Herefordshire. The examination involved a meticulous assessment of various factors, including safety, effectiveness, risks, and leadership.

During the re-inspection, the CQC observed remarkable progress in the re-inspection areas, acknowledging Solutions 4 Health’s unwavering commitment to delivering high-quality, person-centred care. The improved rating is a testament to the hard work, dedication, and continuous efforts of the entire team.

Julia Wales, Head of Strategic Partnerships, at Solutions 4 Health said:

“We are absolutely thrilled with the CQC’s recognition of our efforts. This ‘Good Overall’ rating reflects the tireless work and passion of our staff who consistently strive to provide outstanding sexual health services to our community.”

The re-inspection highlighted numerous areas where Solutions 4 Health demonstrated good performance and improvement, including:

• Safety Measures: The organisation exhibited robust safety protocols and implemented rigorous medicine storage measures to ensure the safety of both patients and staff.
• Leadership Excellence: The exceptional leadership team at Solutions 4 Health played a vital role in driving the services success, fostering a culture of care and continuous improvement, empowering staff to deliver outstanding care.

Looking ahead, Solutions 4 Health remains committed to further enhancing its sexual health services and building upon its achievements. By maintaining a patient-centred approach, investing in staff development, and embracing innovative solutions, the organisation aims to set new standards of excellence in sexual health care provision.

Full reports for the inspection, when complete, will be published on the CQC website.